Charla "Reliable Operations"

Prof. Len Bass, Senior Principal Researcher, Australian Technology Park
10 Septiembre, 2014 - 10:00
Auditorio DCC, Piso 3

Abstract: Gartner predicts that through 2015, 80% of the outages involving mission critical software will be caused by operations problems. Other anecdotal evidence exists of the severity of operations problems including the bankrupting of a major company. This opens up a rich space for research.


Our research in this space involves treating an operations process as a business process. This allows us to use process mining technology to create the process model from logs and to use the process model to provide context for discovering, diagnosing, and recovering from errors. This talk will present how we create the process model, our results in detecting and diagnosing errors and our ongoing work in the recovery from the detected errors.

Prof. Len Bass

Senior Principal Researcher

Australian Technology Park


Secretaría de Investigación